How we work

Every project follows the same five steps, from the first discussion to support after launch.

  1. 01

    Understand

    We look at how your business works today: how customers reach you, the tools you use and where time goes.

    Output: a short written summary of what to build
  2. 02

    Agree the scope

    A written proposal sets out the deliverables, the price, the review points and the schedule.

    Output: a proposal for you to approve
  3. 03

    Build and review

    You see a working version and test it with real tasks before approving it.

    Output: an approved build
  4. 04

    Launch

    Everything goes live in your business’s name. You receive the logins and a short guide.

    Output: logins, a guide, and everything in your name
  5. 05

    Support

    Thirty days of corrections are included. After that, ongoing support is optional.

    Output: a support agreement, if you want one

What you own

Ongoing support

Optional, and quoted separately.

Thirty days of corrections and small content changes are included after launch. After that, a support agreement states:

  • Which websites and automations are covered
  • Changes included each month
  • How often everything is checked
  • Response times
  • Notice period and handover if support ends

Discuss your project

Describe your business and what you would like to build or automate.

Contact us